I was introduced to Robyn Burnett, by Andy Lockley, who carried out the management of my New Plymouth property (81e Huatoki Street, Vogeltown) with McDonald Real Estate for several years. I had made a major decision to relinquish the ownership of this property, my original family home in New Plymouth, despite the fact I had rented it out with the intention of always returning to it and had owned it for over thirty years. Robyn was highly recommended to me for her sensitive and honest style in Real Estate property sales, and for her diligence and ability to quickly assess what the best interests of the vendor entailed. Because I am permanently resident in Auckland, the whole sale process was indeed a leap of faith and a major step, cutting bonds with New Plymouth and the property, where I had enjoyed so many personal and happy family memories.
From the first meeting with Robyn I found her direct forthright honest style of communication a delight, conveying patience, sensitivity and a clear desire to provide sincere and honest advice, rather than a mere drive to execute a quick sale for her and McDonald’s benefit. She immediately read my mixed emotions of realising it was best to let the property go, given the inappropriate nature of its structure, being situated in large grounds which did not offer the choice of subdivision. But she also understood the obvious attachment I had to New Plymouth, and my desire to actually present the property well given it had been my home. She clearly and carefully outlined the challenges of improvement to offer a well presented home for sale but balancing costs and building contractor input as well. Despite the challenges she recognised, she always emphasised the uniqueness of the property’s location, privacy and adjacent position to stream and bush. Using her working relationship with Andy and putting considerable personal time into supervision, Robyn enabled the property to be significantly restored to a high specification which illustrated its unique benefits of privacy and outdoor living opportunity, as well as comfort presented by a complete refit of decoration and carpeting. Robyn used all of her skills to ensure the restoration was to a high standard always liaising with me at every stage. She dealt with every communication required by telephone or email efficiently, and with immediacy. She listened at every stage and always produced carefully balanced and informed advice, assuring me that the vital decisions moving forward were at my wish and direction.
As a result of her vision, recommendations and confidence in the whole process of improvement taken over several months, the property was successfully shown as a furnished home, with the result of an immediate sale in under a week. Without doubt Robyn delivered on every promise, price gained, speed of sale and adherence to my wishes. A process I will be forever grateful for, and a confirmation of why Robyn’s reputation is held so highly within the Taranaki Residential Sales Market. I hope one day to return to New Plymouth and Robyn will be the first person I will seek help from. I am certainly happy to provide further expanded details to prospective vendors or purchasers if so desired, to support this letter of recommendation.Phillip G. Jan 2020
Linda is a good agent, always friendly and easy to approach. We may need you in the future.Neville & Valerie, 2019
Couldn't have found a better person to do business with.Joseph & Roma. 2019
We found Linda to be an honest and reliable agent and wouldn't hesitate to contact her again, thank you Linda for your care and attention.Dave, 2018
Sam was very helpful. always honest with answering any questions, didn't put any pressure on us but let us decide if it was the house for us - I really appreciated thatShelly and Darryl, 2019
Friendly services and Sam's approach like a family member. Definitely will recommend her to othersRoly and Tess, 2019
The service from Sam and McDonald's Real Estate has been great, I would tell anyone to go with them.Chris and Paul, 2019
Sam was professional, down to earth, honest and relatable. I would recommend her wholeheartedlyDenise, 2019
Dealing with Sam was a breeze and a pleasure. She made purchasing our dream section so easy. We would definitely recommend her to anyone and will use her again when we come to sell our home. Thanks team for helping us achieve our dream.Talya & Andrew, 2019
Ashby and I have been delighted with our recent subdivision and successful sale of our Inglewood home and section. We had decided early on, after checking out several local real estate agents, that Sam was definitely someone we could welcome into our home. We totally trusted Sam and she gave us excellent advice and guidance throughout the entire process. To have sold so quickly is testament to her sound advice, the right marketing, right price and follow up made the entire process so straight forward and stress free. Sam kept us up to date at all times and was happy to do whatever was needed to fit into our busy schedules. Plus our animals adored her so that made it easy to leave it up to her to come and go as she needed! We would highly recommend Sam as a superb real estate agent who understands the feeling and importance of home and goes out of her way to achieve the best possible outcomes for her clients. It has been a pleasure working with her and we couldn't be happier with the outcome.Kerry & Ashby 2019
Rachel Hooper was amazing. She not only understood the value of our property and communicated this, but she went way beyond the scope of a real estate agent in preparing the property for sale and settlement. If you want a good experience and a great outcome in selling your house, work with Rachel. I wish I had more houses to sell, so I could keep working with her. Louise and Samuel, New Plymouth, 2020
Robyn displays a high level of personal qualities in assisting vendors through the process of listing and selling. Robyn’s integrity and warmth is paramount to the successful outcome she endeavours to achieve for her clients, it has been an absolute pleasure having her sell our home.Peter and Vanessa January 2020
We were recently looking for a property to buy in Taranaki, and contacted Rachel to enquire about a advertisement in which she was listed as the agent. We were then in regular contact while we searched for something that we thought would be perfect for us. At all times Rachel was cheerful and very helpful, nothing seemed to be too much trouble to do to find our new home. She was very prompt to answer the many questions we had during this process, and very professional at all times. We are very happy with our new home that Rachel found for us. We would recommend anyone venturing into the property market to contact Rachel to take all of the stress out of buying or selling your property.2019, Robbie and Vicki, Stratford
Rachel Hooper has just sold us our first home. As first home buyers we have needed a lot of guidance and Rachel has always been quick to answer our questions and get information about the property for us. We feel very lucky to have worked with Rachel and would highly recommend her and the McDonalds team to anyone selling or buying a home.2019, Tyler and Jasmine, New Plymouth
Well done Lizette. Nice friendly communication and provided all necessary information. You made the whole process easy.Chris & Vicki
Lizette is awesome to deal with she does not apply excessive pressure and she is helpful when needed.Charles & Wendy
Robyn cares for the well being of my property, and it shows - she certainly goes above and beyond. I have recommended Robyn’s property management services before, and would happily do so again.Angela 2019
Our thanks, Angela, for navigating us through the family estate sale with your enthusiasm, integrity and kind nature. Thanks also for a great result - multiple offers in such a short space of time was beyond our expectations. And then the further sale of the land. We recommend you highly.Mark & Anne, Eltham, August 2019
The process of selling my house through McDonald Real Estate agent Angela Chamberlain was a straight forward and positive experience due to Angela’s professionalism, knowledge and thorough communications. I achieved the results I sought and in a swift time frame. I really found Angela’s exemplary communication skills assisted me in a stress-free sale of my property. Thank you AngelaTania, Eltham, July 2019
Rachel recently assisted us in the purchase of our home. From our initial meeting, to settlement day we found Rachel to be helpful every step of the way – answering our queries, following up on our questions and keeping us fully informed.
Rachel is a great communicator and we felt reassured during the entire process. She is knowledgeable, professional and dedicated. I would have no hesitation in using her services again as a vendor or purchaser.2019, Greg and Kelly, New Plymouth